At Fundaze, we stand behind the quality of our products and want you to shop with confidence. This Warranty Policy explains the warranty coverage available for eligible Fundaze products purchased directly from our website.

Warranty Coverage

Fundaze provides limited warranty coverage for eligible products against defects in materials or workmanship under normal residential use.

The warranty period varies by product category:

The warranty period begins on the date your order is delivered.

Outdoor Umbrellas & Canopy Products

Fundaze outdoor umbrellas and canopy products are covered by a 1-year limited warranty against defects in materials or workmanship under normal use.

This may include qualifying issues related to product structure, frame defects, or manufacturing defects.

Outdoor Furniture

Fundaze outdoor furniture is covered by a 2-year limited warranty against defects in materials or workmanship under normal residential outdoor use.

This may include qualifying issues related to product structure, assembly hardware, or manufacturing defects.

Bedding & Home Textile Products

Fundaze bedding and home textile products are covered for 30 days after delivery.

This coverage applies to manufacturing defects or quality issues reported within 30 days of receiving the product.

What Is Not Covered

This limited warranty does not cover damage or issues caused by:

• Normal wear and tear
• Improper assembly, installation, use, or maintenance
• Accidents, misuse, abuse, or negligence
• Damage caused by severe weather, storms, strong winds, flooding, fire, or other natural events
• Scratches, stains, fading, discoloration, or cosmetic changes from regular use or outdoor exposure
• Modifications, repairs, or alterations not authorized by Fundaze
• Commercial, rental, institutional, or non-residential use
• Damage caused during moving, storage, or handling after delivery

For outdoor umbrella and canopy products, we recommend closing and securing the product during high winds, storms, or when not in use for extended periods.

Warranty Claim Requirements

To submit a warranty claim, please contact our customer support team and provide the following information:

• Your order number
• The name of the product
• A clear description of the issue
• Photos or videos showing the problem
• Photos of the packaging or shipping label, if relevant

Fundaze may request additional information to help review your claim.

Warranty Solutions

If your claim is approved, Fundaze may provide one of the following solutions at our discretion:

• Replacement parts
• Product replacement
• Partial refund
• Other reasonable solution based on the situation

The available solution may depend on the product type, issue, availability of replacement parts, and time since purchase.

Important Notes

Warranty coverage applies only to the original purchaser and is not transferable.

Proof of purchase may be required. Products purchased from unauthorized sellers, secondhand marketplaces, resale platforms, or other third-party sources may not be covered under this warranty.

This warranty does not replace or limit any rights you may have under applicable consumer protection laws.